We Value Your Feedback!
At High Street Medical Practice, we strive to provide the highest standard of care and service to all our patients.
Your feedback is important to us — whether it’s a compliment, suggestion, or concern. Sharing your experience helps us improve and continue to deliver the care you deserve.
How to Leave Feedback:
- Friends and Family Test: After your visit, you’ll receive a text message with a link to our feedback survey.
- Email: Send your comments to us directly via email.
- In Person: Feel free to speak to our reception team or leave a note at the front desk.
If Something Went Wrong:
We understand that occasionally things may not go as expected. If you’re unhappy with any aspect of your visit and would like to raise a concern or make a formal complaint, please email us at:
📧 VRCCG.highstreetmedicalpractice@nhs.net
(Please address your message to the Practice Manager.)
You will receive an acknowledgement of your complaint within 3 working days, and we will provide a timeline for review and resolution.